Privacy Policy

TBSC SYSTEM ALARMS INC. respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, telephone or mobile phone number, business information, service address, and information related to your request for fire alarm monitoring, inspections, installations, service, scheduling, estimates, or customer support.

How We Use Your Information

We may use the information you provide to:

Respond to customer inquiries.
Schedule appointments and service calls.
Provide estimates and requested services.
Communicate regarding fire alarm monitoring, inspections, installations, repairs, and service.
Provide appointment confirmations, scheduling updates, technician arrival information, and customer support.
Maintain customer and business records.

Privacy and Information Sharing

TBSC SYSTEM ALARMS INC. does not sell, rent, or share consumer personal information, including mobile phone numbers, with third parties or affiliates for marketing, promotional, or lead generation purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS consent and mobile phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing, promotional, or lead generation purposes.

SMS opt-in consent is specific to TBSC SYSTEM ALARMS INC. and will not be transferred, sold, rented, or provided to another business for its marketing or promotional purposes.

SMS Communications

Customers who provide their mobile phone number and consent to receive SMS messages from TBSC SYSTEM ALARMS INC. may receive text messages regarding:

Appointment scheduling and confirmations.
Fire alarm service and inspection updates.
Monitoring-related communications.
Installation and repair updates.
Technician arrival information.
Estimates and requested customer support.
Other communications related to services requested by the customer.

Message frequency varies depending on the customer’s service needs.

Message and data rates may apply.

Reply STOP to opt out of SMS messages.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any product or service from TBSC SYSTEM ALARMS INC.

Data Security

TBSC SYSTEM ALARMS INC. takes reasonable measures to protect personal information from unauthorized access, use, or disclosure.